Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 26364
VM0026364Goldmember26364@example.test · +601110026364 · Preferred outlet: OPLUMO Outlet 15
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,657
Current loyalty balance
Lifetime Spend
RM 4,572
Across 40 visits
Total Visits
40
Since 2024-09-22
Average Order Value
RM 130
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
45d
2026-08-25
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
3,657 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-25 · OPLUMO Outlet 15
Outlet purchase
2026-08-13 · Member activity · RM 97.50
App session
2026-08-01 · OPLUMO Outlet 15
Points credited
2026-07-20 · Member activity · RM 110.50
Win-back campaign delivered
2026-07-08 · OPLUMO Outlet 15
Outlet purchase
2026-06-26 · Member activity · RM 123.50
Points credited
2026-06-14 · OPLUMO Outlet 15
Outlet purchase
2026-06-02 · Member activity · RM 136.50