Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 26350
VM0026350Silvermember26350@example.test · +601110026350 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted In
Points Balance
1,316
Current loyalty balance
Lifetime Spend
RM 1,646
Across 37 visits
Total Visits
37
Since 2024-09-07
Average Order Value
RM 47
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
114d
2026-06-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,316 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-17 · OPLUMO Outlet 1
Outlet purchase
2026-06-05 · Member activity · RM 35.25
App session
2026-05-24 · OPLUMO Outlet 1
Points credited
2026-05-12 · Member activity · RM 39.95
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 1
Outlet purchase
2026-04-18 · Member activity · RM 44.65
Points credited
2026-04-06 · OPLUMO Outlet 1
Outlet purchase
2026-03-25 · Member activity · RM 49.35