Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 02635
VM0002635Membermember2635@example.test · +601110002635 · Preferred outlet: OPLUMO Outlet 1
WeekendApp User
Consent Status
Opted In
Points Balance
531
Current loyalty balance
Lifetime Spend
RM 664
Across 19 visits
Total Visits
19
Since 2025-08-13
Average Order Value
RM 46
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
98d
2026-07-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
531 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-03 · OPLUMO Outlet 1
Outlet purchase
2026-06-21 · Member activity · RM 34.50
App session
2026-06-09 · OPLUMO Outlet 1
Points credited
2026-05-28 · Member activity · RM 39.10
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 1
Outlet purchase
2026-05-04 · Member activity · RM 43.70
Points credited
2026-04-22 · OPLUMO Outlet 1
Outlet purchase
2026-04-10 · Member activity · RM 48.30