Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 26346
VM0026346Silvermember26346@example.test · +601110026346 · Preferred outlet: OPLUMO Outlet 14
LunchNew Joiner
Consent Status
Opted In
Points Balance
996
Current loyalty balance
Lifetime Spend
RM 1,246
Across 18 visits
Total Visits
18
Since 2025-11-16
Average Order Value
RM 60
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
21d
2026-09-18
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
996 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-18 · OPLUMO Outlet 14
Outlet purchase
2026-09-06 · Member activity · RM 45.00
App session
2026-08-25 · OPLUMO Outlet 14
Points credited
2026-08-13 · Member activity · RM 51.00
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 14
Outlet purchase
2026-07-20 · Member activity · RM 57.00
Points credited
2026-07-08 · OPLUMO Outlet 14
Outlet purchase
2026-06-26 · Member activity · RM 63.00