Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 26324
VM0026324Silvermember26324@example.test · +601110026324 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
2,242
Current loyalty balance
Lifetime Spend
RM 2,804
Across 23 visits
Total Visits
23
Since 2025-07-30
Average Order Value
RM 129
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
40d
2026-08-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,242 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 9
Outlet purchase
2026-08-18 · Member activity · RM 96.75
App session
2026-08-06 · OPLUMO Outlet 9
Points credited
2026-07-25 · Member activity · RM 109.65
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 9
Outlet purchase
2026-07-01 · Member activity · RM 122.55
Points credited
2026-06-19 · OPLUMO Outlet 9
Outlet purchase
2026-06-07 · Member activity · RM 135.45