Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 26305
VM0026305Goldmember26305@example.test · +601110026305 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted In
Points Balance
3,091
Current loyalty balance
Lifetime Spend
RM 3,864
Across 23 visits
Total Visits
23
Since 2025-08-07
Average Order Value
RM 147
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
32d
2026-09-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,091 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 7
Outlet purchase
2026-08-26 · Member activity · RM 110.25
App session
2026-08-14 · OPLUMO Outlet 7
Points credited
2026-08-02 · Member activity · RM 124.95
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 7
Outlet purchase
2026-07-09 · Member activity · RM 139.65
Points credited
2026-06-27 · OPLUMO Outlet 7
Outlet purchase
2026-06-15 · Member activity · RM 154.35