Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 26296
VM0026296Membermember26296@example.test · +601110026296 · Preferred outlet: OPLUMO Outlet 15
High ValueWeekend
Consent Status
Opted In
Points Balance
704
Current loyalty balance
Lifetime Spend
RM 880
Across 8 visits
Total Visits
8
Since 2026-04-29
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
37d
2026-09-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
704 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 15
Outlet purchase
2026-08-21 · Member activity · RM 105.75
App session
2026-08-09 · OPLUMO Outlet 15
Points credited
2026-07-28 · Member activity · RM 119.85
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 15
Outlet purchase
2026-07-04 · Member activity · RM 133.95
Points credited
2026-06-22 · OPLUMO Outlet 15
Outlet purchase
2026-06-10 · Member activity · RM 148.05