Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 26286
VM0026286Membermember26286@example.test · +601110026286 · Preferred outlet: OPLUMO Outlet 5
App UserFamily
Consent Status
Opted In
Points Balance
780
Current loyalty balance
Lifetime Spend
RM 976
Across 13 visits
Total Visits
13
Since 2026-02-10
Average Order Value
RM 96
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
25d
2026-09-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
780 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 5
Outlet purchase
2026-09-02 · Member activity · RM 72.00
App session
2026-08-21 · OPLUMO Outlet 5
Points credited
2026-08-09 · Member activity · RM 81.60
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 5
Outlet purchase
2026-07-16 · Member activity · RM 91.20
Points credited
2026-07-04 · OPLUMO Outlet 5
Outlet purchase
2026-06-22 · Member activity · RM 100.80