Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 26284
VM0026284Goldmember26284@example.test · +601110026284 · Preferred outlet: OPLUMO Outlet 3
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,648
Current loyalty balance
Lifetime Spend
RM 3,310
Across 44 visits
Total Visits
44
Since 2024-04-15
Average Order Value
RM 71
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
133d
2026-05-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,648 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 3
Outlet purchase
2026-05-17 · Member activity · RM 53.25
App session
2026-05-05 · OPLUMO Outlet 3
Points credited
2026-04-23 · Member activity · RM 60.35
Win-back campaign delivered
2026-04-11 · OPLUMO Outlet 3
Outlet purchase
2026-03-30 · Member activity · RM 67.45
Points credited
2026-03-18 · OPLUMO Outlet 3
Outlet purchase
2026-03-06 · Member activity · RM 74.55