Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 26276
VM0026276Silvermember26276@example.test · +601110026276 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,720
Current loyalty balance
Lifetime Spend
RM 2,151
Across 15 visits
Total Visits
15
Since 2025-12-28
Average Order Value
RM 121
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
33d
2026-09-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,720 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 12
Outlet purchase
2026-08-25 · Member activity · RM 90.75
App session
2026-08-13 · OPLUMO Outlet 12
Points credited
2026-08-01 · Member activity · RM 102.85
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 12
Outlet purchase
2026-07-08 · Member activity · RM 114.95
Points credited
2026-06-26 · OPLUMO Outlet 12
Outlet purchase
2026-06-14 · Member activity · RM 127.05