Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 26269
VM0026269Goldmember26269@example.test · +601110026269 · Preferred outlet: OPLUMO Outlet 5
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,684
Current loyalty balance
Lifetime Spend
RM 3,355
Across 23 visits
Total Visits
23
Since 2025-06-08
Average Order Value
RM 135
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
92d
2026-07-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,684 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 5
Outlet purchase
2026-06-27 · Member activity · RM 101.25
App session
2026-06-15 · OPLUMO Outlet 5
Points credited
2026-06-03 · Member activity · RM 114.75
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 5
Outlet purchase
2026-05-10 · Member activity · RM 128.25
Points credited
2026-04-28 · OPLUMO Outlet 5
Outlet purchase
2026-04-16 · Member activity · RM 141.75