Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 26262
VM0026262Membermember26262@example.test · +601110026262 · Preferred outlet: OPLUMO Outlet 15
App UserFamily
Consent Status
Opted In
Points Balance
936
Current loyalty balance
Lifetime Spend
RM 1,171
Across 34 visits
Total Visits
34
Since 2024-12-31
Average Order Value
RM 28
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
53d
2026-08-17
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
936 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 15
Outlet purchase
2026-08-05 · Member activity · RM 21.00
App session
2026-07-24 · OPLUMO Outlet 15
Points credited
2026-07-12 · Member activity · RM 23.80
Win-back campaign delivered
2026-06-30 · OPLUMO Outlet 15
Outlet purchase
2026-06-18 · Member activity · RM 26.60
Points credited
2026-06-06 · OPLUMO Outlet 15
Outlet purchase
2026-05-25 · Member activity · RM 29.40