Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 26258
VM0026258Silvermember26258@example.test · +601110026258 · Preferred outlet: OPLUMO Outlet 11
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,161
Current loyalty balance
Lifetime Spend
RM 1,452
Across 13 visits
Total Visits
13
Since 2025-11-08
Average Order Value
RM 101
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
119d
2026-06-12
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,161 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-12 · OPLUMO Outlet 11
Outlet purchase
2026-05-31 · Member activity · RM 75.75
App session
2026-05-19 · OPLUMO Outlet 11
Points credited
2026-05-07 · Member activity · RM 85.85
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 11
Outlet purchase
2026-04-13 · Member activity · RM 95.95
Points credited
2026-04-01 · OPLUMO Outlet 11
Outlet purchase
2026-03-20 · Member activity · RM 106.05