Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 26251
VM0026251Goldmember26251@example.test · +601110026251 · Preferred outlet: OPLUMO Outlet 4
WeekendApp User
Consent Status
Opted In
Points Balance
3,509
Current loyalty balance
Lifetime Spend
RM 4,387
Across 41 visits
Total Visits
41
Since 2024-04-30
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
172d
2026-04-20
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,509 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 4
Outlet purchase
2026-04-08 · Member activity · RM 105.75
App session
2026-03-27 · OPLUMO Outlet 4
Points credited
2026-03-15 · Member activity · RM 119.85
Win-back campaign delivered
2026-03-03 · OPLUMO Outlet 4
Outlet purchase
2026-02-19 · Member activity · RM 133.95
Points credited
2026-02-07 · OPLUMO Outlet 4
Outlet purchase
2026-01-26 · Member activity · RM 148.05