Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 26240
VM0026240Membermember26240@example.test · +601110026240 · Preferred outlet: OPLUMO Outlet 10
High ValueWeekend
Consent Status
Opted In
Points Balance
878
Current loyalty balance
Lifetime Spend
RM 1,098
Across 6 visits
Total Visits
6
Since 2026-07-08
Average Order Value
RM 163
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
878 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 10
Outlet purchase
2026-09-24 · Member activity · RM 122.25
App session
2026-09-12 · OPLUMO Outlet 10
Points credited
2026-08-31 · Member activity · RM 138.55
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 10
Outlet purchase
2026-08-07 · Member activity · RM 154.85
Points credited
2026-07-26 · OPLUMO Outlet 10
Outlet purchase
2026-07-14 · Member activity · RM 171.15