Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 02624
VM0002624Silvermember2624@example.test · +601110002624 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted In
Points Balance
2,158
Current loyalty balance
Lifetime Spend
RM 2,698
Across 37 visits
Total Visits
37
Since 2024-12-27
Average Order Value
RM 89
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,158 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 7
Outlet purchase
2026-09-24 · Member activity · RM 66.75
App session
2026-09-12 · OPLUMO Outlet 7
Points credited
2026-08-31 · Member activity · RM 75.65
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 7
Outlet purchase
2026-08-07 · Member activity · RM 84.55
Points credited
2026-07-26 · OPLUMO Outlet 7
Outlet purchase
2026-07-14 · Member activity · RM 93.45