Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 26230
VM0026230Goldmember26230@example.test · +601110026230 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted Out
Points Balance
3,251
Current loyalty balance
Lifetime Spend
RM 4,065
Across 31 visits
Total Visits
31
Since 2024-11-15
Average Order Value
RM 162
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
153d
2026-05-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,251 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 17
Outlet purchase
2026-04-27 · Member activity · RM 121.50
App session
2026-04-15 · OPLUMO Outlet 17
Points credited
2026-04-03 · Member activity · RM 137.70
Win-back campaign delivered
2026-03-22 · OPLUMO Outlet 17
Outlet purchase
2026-03-10 · Member activity · RM 153.90
Points credited
2026-02-26 · OPLUMO Outlet 17
Outlet purchase
2026-02-14 · Member activity · RM 170.10