Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 26220
VM0026220Membermember26220@example.test · +601110026220 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
378
Current loyalty balance
Lifetime Spend
RM 473
Across 8 visits
Total Visits
8
Since 2026-05-22
Average Order Value
RM 63
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
14d
2026-09-25
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
378 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 7
Outlet purchase
2026-09-13 · Member activity · RM 47.25
App session
2026-09-01 · OPLUMO Outlet 7
Points credited
2026-08-20 · Member activity · RM 53.55
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 7
Outlet purchase
2026-07-27 · Member activity · RM 59.85
Points credited
2026-07-15 · OPLUMO Outlet 7
Outlet purchase
2026-07-03 · Member activity · RM 66.15