Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 26218
VM0026218Goldmember26218@example.test · +601110026218 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted Out
Points Balance
4,647
Current loyalty balance
Lifetime Spend
RM 5,809
Across 45 visits
Total Visits
45
Since 2024-03-01
Average Order Value
RM 160
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
160d
2026-05-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,647 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 5
Outlet purchase
2026-04-20 · Member activity · RM 120.00
App session
2026-04-08 · OPLUMO Outlet 5
Points credited
2026-03-27 · Member activity · RM 136.00
Win-back campaign delivered
2026-03-15 · OPLUMO Outlet 5
Outlet purchase
2026-03-03 · Member activity · RM 152.00
Points credited
2026-02-19 · OPLUMO Outlet 5
Outlet purchase
2026-02-07 · Member activity · RM 168.00