Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 26216
VM0026216Membermember26216@example.test · +601110026216 · Preferred outlet: OPLUMO Outlet 3
High ValueWeekend
Consent Status
Opted In
Points Balance
776
Current loyalty balance
Lifetime Spend
RM 971
Across 20 visits
Total Visits
20
Since 2025-09-25
Average Order Value
RM 43
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
37d
2026-09-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
776 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 3
Outlet purchase
2026-08-21 · Member activity · RM 32.25
App session
2026-08-09 · OPLUMO Outlet 3
Points credited
2026-07-28 · Member activity · RM 36.55
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 3
Outlet purchase
2026-07-04 · Member activity · RM 40.85
Points credited
2026-06-22 · OPLUMO Outlet 3
Outlet purchase
2026-06-10 · Member activity · RM 45.15