Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 26205
VM0026205Membermember26205@example.test · +601110026205 · Preferred outlet: OPLUMO Outlet 9
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
833
Current loyalty balance
Lifetime Spend
RM 1,042
Across 14 visits
Total Visits
14
Since 2025-10-04
Average Order Value
RM 92
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
136d
2026-05-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
833 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-26 · OPLUMO Outlet 9
Outlet purchase
2026-05-14 · Member activity · RM 69.00
App session
2026-05-02 · OPLUMO Outlet 9
Points credited
2026-04-20 · Member activity · RM 78.20
Win-back campaign delivered
2026-04-08 · OPLUMO Outlet 9
Outlet purchase
2026-03-27 · Member activity · RM 87.40
Points credited
2026-03-15 · OPLUMO Outlet 9
Outlet purchase
2026-03-03 · Member activity · RM 96.60