Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00262
VM0000262Membermember262@example.test · +601110000262 · Preferred outlet: OPLUMO Outlet 8
App UserFamily
Consent Status
Opted In
Points Balance
280
Current loyalty balance
Lifetime Spend
RM 350
Across 11 visits
Total Visits
11
Since 2025-11-04
Average Order Value
RM 34
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
159d
2026-05-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
280 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 8
Outlet purchase
2026-04-21 · Member activity · RM 25.50
App session
2026-04-09 · OPLUMO Outlet 8
Points credited
2026-03-28 · Member activity · RM 28.90
Win-back campaign delivered
2026-03-16 · OPLUMO Outlet 8
Outlet purchase
2026-03-04 · Member activity · RM 32.30
Points credited
2026-02-20 · OPLUMO Outlet 8
Outlet purchase
2026-02-08 · Member activity · RM 35.70