Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02616
VM0002616Goldmember2616@example.test · +601110002616 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted In
Points Balance
3,000
Current loyalty balance
Lifetime Spend
RM 3,750
Across 37 visits
Total Visits
37
Since 2024-12-23
Average Order Value
RM 98
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
7d
2026-10-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,000 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 16
Outlet purchase
2026-09-20 · Member activity · RM 73.50
App session
2026-09-08 · OPLUMO Outlet 16
Points credited
2026-08-27 · Member activity · RM 83.30
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 16
Outlet purchase
2026-08-03 · Member activity · RM 93.10
Points credited
2026-07-22 · OPLUMO Outlet 16
Outlet purchase
2026-07-10 · Member activity · RM 102.90