Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 26157
VM0026157Silvermember26157@example.test · +601110026157 · Preferred outlet: OPLUMO Outlet 12
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,310
Current loyalty balance
Lifetime Spend
RM 1,638
Across 39 visits
Total Visits
39
Since 2024-10-10
Average Order Value
RM 37
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
45d
2026-08-25
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
1,310 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-25 · OPLUMO Outlet 12
Outlet purchase
2026-08-13 · Member activity · RM 27.75
App session
2026-08-01 · OPLUMO Outlet 12
Points credited
2026-07-20 · Member activity · RM 31.45
Win-back campaign delivered
2026-07-08 · OPLUMO Outlet 12
Outlet purchase
2026-06-26 · Member activity · RM 35.15
Points credited
2026-06-14 · OPLUMO Outlet 12
Outlet purchase
2026-06-02 · Member activity · RM 38.85