Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 26153
VM0026153Goldmember26153@example.test · +601110026153 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted In
Points Balance
3,366
Current loyalty balance
Lifetime Spend
RM 4,208
Across 25 visits
Total Visits
25
Since 2025-06-27
Average Order Value
RM 150
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
37d
2026-09-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,366 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 8
Outlet purchase
2026-08-21 · Member activity · RM 112.50
App session
2026-08-09 · OPLUMO Outlet 8
Points credited
2026-07-28 · Member activity · RM 127.50
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 8
Outlet purchase
2026-07-04 · Member activity · RM 142.50
Points credited
2026-06-22 · OPLUMO Outlet 8
Outlet purchase
2026-06-10 · Member activity · RM 157.50