Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 02610
VM0002610Goldmember2610@example.test · +601110002610 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted Out
Points Balance
3,698
Current loyalty balance
Lifetime Spend
RM 4,623
Across 33 visits
Total Visits
33
Since 2024-11-11
Average Order Value
RM 148
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
121d
2026-06-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,698 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-10 · OPLUMO Outlet 10
Outlet purchase
2026-05-29 · Member activity · RM 111.00
App session
2026-05-17 · OPLUMO Outlet 10
Points credited
2026-05-05 · Member activity · RM 125.80
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 10
Outlet purchase
2026-04-11 · Member activity · RM 140.60
Points credited
2026-03-30 · OPLUMO Outlet 10
Outlet purchase
2026-03-18 · Member activity · RM 155.40