Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 26085
VM0026085Silvermember26085@example.test · +601110026085 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,328
Current loyalty balance
Lifetime Spend
RM 1,661
Across 13 visits
Total Visits
13
Since 2025-10-06
Average Order Value
RM 137
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
152d
2026-05-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,328 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 8
Outlet purchase
2026-04-28 · Member activity · RM 102.75
App session
2026-04-16 · OPLUMO Outlet 8
Points credited
2026-04-04 · Member activity · RM 116.45
Win-back campaign delivered
2026-03-23 · OPLUMO Outlet 8
Outlet purchase
2026-03-11 · Member activity · RM 130.15
Points credited
2026-02-27 · OPLUMO Outlet 8
Outlet purchase
2026-02-15 · Member activity · RM 143.85