Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 26079
VM0026079Membermember26079@example.test · +601110026079 · Preferred outlet: OPLUMO Outlet 2
Birthday SoonLunch
Consent Status
Opted In
Points Balance
304
Current loyalty balance
Lifetime Spend
RM 381
Across 4 visits
Total Visits
4
Since 2026-08-09
Average Order Value
RM 78
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
7d
2026-10-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
304 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 2
Outlet purchase
2026-09-20 · Member activity · RM 58.50
App session
2026-09-08 · OPLUMO Outlet 2
Points credited
2026-08-27 · Member activity · RM 66.30
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 2
Outlet purchase
2026-08-03 · Member activity · RM 74.10
Points credited
2026-07-22 · OPLUMO Outlet 2
Outlet purchase
2026-07-10 · Member activity · RM 81.90