Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 26055
VM0026055Goldmember26055@example.test · +601110026055 · Preferred outlet: OPLUMO Outlet 12
Birthday SoonLunch
Consent Status
Opted In
Points Balance
3,671
Current loyalty balance
Lifetime Spend
RM 4,590
Across 26 visits
Total Visits
26
Since 2025-06-27
Average Order Value
RM 152
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
19d
2026-09-20
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,671 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 12
Outlet purchase
2026-09-08 · Member activity · RM 114.00
App session
2026-08-27 · OPLUMO Outlet 12
Points credited
2026-08-15 · Member activity · RM 129.20
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 12
Outlet purchase
2026-07-22 · Member activity · RM 144.40
Points credited
2026-07-10 · OPLUMO Outlet 12
Outlet purchase
2026-06-28 · Member activity · RM 159.60