Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 26049
VM0026049Goldmember26049@example.test · +601110026049 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted In
Points Balance
4,385
Current loyalty balance
Lifetime Spend
RM 5,482
Across 45 visits
Total Visits
45
Since 2024-06-19
Average Order Value
RM 150
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
50d
2026-08-20
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
4,385 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 6
Outlet purchase
2026-08-08 · Member activity · RM 112.50
App session
2026-07-27 · OPLUMO Outlet 6
Points credited
2026-07-15 · Member activity · RM 127.50
Win-back campaign delivered
2026-07-03 · OPLUMO Outlet 6
Outlet purchase
2026-06-21 · Member activity · RM 142.50
Points credited
2026-06-09 · OPLUMO Outlet 6
Outlet purchase
2026-05-28 · Member activity · RM 157.50