Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 26016
VM0026016Goldmember26016@example.test · +601110026016 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted Out
Points Balance
4,724
Current loyalty balance
Lifetime Spend
RM 5,906
Across 31 visits
Total Visits
31
Since 2024-10-23
Average Order Value
RM 157
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
176d
2026-04-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,724 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 7
Outlet purchase
2026-04-04 · Member activity · RM 117.75
App session
2026-03-23 · OPLUMO Outlet 7
Points credited
2026-03-11 · Member activity · RM 133.45
Win-back campaign delivered
2026-02-27 · OPLUMO Outlet 7
Outlet purchase
2026-02-15 · Member activity · RM 149.15
Points credited
2026-02-03 · OPLUMO Outlet 7
Outlet purchase
2026-01-22 · Member activity · RM 164.85