Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 02601
VM0002601Membermember2601@example.test · +601110002601 · Preferred outlet: OPLUMO Outlet 1
FamilyDelivery
Consent Status
Opted Out
Points Balance
92
Current loyalty balance
Lifetime Spend
RM 115
Across 1 visits
Total Visits
1
Since 2026-04-09
Average Order Value
RM 136
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
165d
2026-04-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
92 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 1
Outlet purchase
2026-04-15 · Member activity · RM 102.00
App session
2026-04-03 · OPLUMO Outlet 1
Points credited
2026-03-22 · Member activity · RM 115.60
Win-back campaign delivered
2026-03-10 · OPLUMO Outlet 1
Outlet purchase
2026-02-26 · Member activity · RM 129.20
Points credited
2026-02-14 · OPLUMO Outlet 1
Outlet purchase
2026-02-02 · Member activity · RM 142.80