Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 00260
VM0000260Goldmember260@example.test · +601110000260 · Preferred outlet: OPLUMO Outlet 6
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,467
Current loyalty balance
Lifetime Spend
RM 4,334
Across 27 visits
Total Visits
27
Since 2025-05-29
Average Order Value
RM 174
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
30d
2026-09-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,467 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-09 · OPLUMO Outlet 6
Outlet purchase
2026-08-28 · Member activity · RM 130.50
App session
2026-08-16 · OPLUMO Outlet 6
Points credited
2026-08-04 · Member activity · RM 147.90
Win-back campaign delivered
2026-07-23 · OPLUMO Outlet 6
Outlet purchase
2026-07-11 · Member activity · RM 165.30
Points credited
2026-06-29 · OPLUMO Outlet 6
Outlet purchase
2026-06-17 · Member activity · RM 182.70