Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 25950
VM0025950Goldmember25950@example.test · +601110025950 · Preferred outlet: OPLUMO Outlet 9
App UserFamily
Consent Status
Opted Out
Points Balance
2,939
Current loyalty balance
Lifetime Spend
RM 3,674
Across 35 visits
Total Visits
35
Since 2024-09-19
Average Order Value
RM 89
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
138d
2026-05-24
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,939 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-24 · OPLUMO Outlet 9
Outlet purchase
2026-05-12 · Member activity · RM 66.75
App session
2026-04-30 · OPLUMO Outlet 9
Points credited
2026-04-18 · Member activity · RM 75.65
Win-back campaign delivered
2026-04-06 · OPLUMO Outlet 9
Outlet purchase
2026-03-25 · Member activity · RM 84.55
Points credited
2026-03-13 · OPLUMO Outlet 9
Outlet purchase
2026-03-01 · Member activity · RM 93.45