Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 25941
VM0025941Goldmember25941@example.test · +601110025941 · Preferred outlet: OPLUMO Outlet 17
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,528
Current loyalty balance
Lifetime Spend
RM 3,161
Across 18 visits
Total Visits
18
Since 2025-08-08
Average Order Value
RM 164
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
121d
2026-06-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,528 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-10 · OPLUMO Outlet 17
Outlet purchase
2026-05-29 · Member activity · RM 123.00
App session
2026-05-17 · OPLUMO Outlet 17
Points credited
2026-05-05 · Member activity · RM 139.40
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 17
Outlet purchase
2026-04-11 · Member activity · RM 155.80
Points credited
2026-03-30 · OPLUMO Outlet 17
Outlet purchase
2026-03-18 · Member activity · RM 172.20