Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02592
VM0002592Membermember2592@example.test · +601110002592 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted In
Points Balance
667
Current loyalty balance
Lifetime Spend
RM 834
Across 33 visits
Total Visits
33
Since 2024-09-16
Average Order Value
RM 32
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
177d
2026-04-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
667 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 9
Outlet purchase
2026-04-03 · Member activity · RM 24.00
App session
2026-03-22 · OPLUMO Outlet 9
Points credited
2026-03-10 · Member activity · RM 27.20
Win-back campaign delivered
2026-02-26 · OPLUMO Outlet 9
Outlet purchase
2026-02-14 · Member activity · RM 30.40
Points credited
2026-02-02 · OPLUMO Outlet 9
Outlet purchase
2026-01-21 · Member activity · RM 33.60