Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 25902
VM0025902Goldmember25902@example.test · +601110025902 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted In
Points Balance
2,665
Current loyalty balance
Lifetime Spend
RM 3,332
Across 22 visits
Total Visits
22
Since 2025-05-14
Average Order Value
RM 129
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
135d
2026-05-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,665 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-27 · OPLUMO Outlet 12
Outlet purchase
2026-05-15 · Member activity · RM 96.75
App session
2026-05-03 · OPLUMO Outlet 12
Points credited
2026-04-21 · Member activity · RM 109.65
Win-back campaign delivered
2026-04-09 · OPLUMO Outlet 12
Outlet purchase
2026-03-28 · Member activity · RM 122.55
Points credited
2026-03-16 · OPLUMO Outlet 12
Outlet purchase
2026-03-04 · Member activity · RM 135.45