Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 02590
VM0002590Membermember2590@example.test · +601110002590 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted In
Points Balance
414
Current loyalty balance
Lifetime Spend
RM 519
Across 18 visits
Total Visits
18
Since 2025-11-03
Average Order Value
RM 26
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
34d
2026-09-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
414 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-05 · OPLUMO Outlet 7
Outlet purchase
2026-08-24 · Member activity · RM 19.50
App session
2026-08-12 · OPLUMO Outlet 7
Points credited
2026-07-31 · Member activity · RM 22.10
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 7
Outlet purchase
2026-07-07 · Member activity · RM 24.70
Points credited
2026-06-25 · OPLUMO Outlet 7
Outlet purchase
2026-06-13 · Member activity · RM 27.30