Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 02589
VM0002589Silvermember2589@example.test · +601110002589 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,550
Current loyalty balance
Lifetime Spend
RM 1,938
Across 19 visits
Total Visits
19
Since 2025-06-06
Average Order Value
RM 94
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
166d
2026-04-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,550 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 6
Outlet purchase
2026-04-14 · Member activity · RM 70.50
App session
2026-04-02 · OPLUMO Outlet 6
Points credited
2026-03-21 · Member activity · RM 79.90
Win-back campaign delivered
2026-03-09 · OPLUMO Outlet 6
Outlet purchase
2026-02-25 · Member activity · RM 89.30
Points credited
2026-02-13 · OPLUMO Outlet 6
Outlet purchase
2026-02-01 · Member activity · RM 98.70