Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 25878
VM0025878Silvermember25878@example.test · +601110025878 · Preferred outlet: OPLUMO Outlet 5
App UserFamily
Consent Status
Opted In
Points Balance
2,137
Current loyalty balance
Lifetime Spend
RM 2,672
Across 34 visits
Total Visits
34
Since 2024-09-04
Average Order Value
RM 93
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
171d
2026-04-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,137 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 5
Outlet purchase
2026-04-09 · Member activity · RM 69.75
App session
2026-03-28 · OPLUMO Outlet 5
Points credited
2026-03-16 · Member activity · RM 79.05
Win-back campaign delivered
2026-03-04 · OPLUMO Outlet 5
Outlet purchase
2026-02-20 · Member activity · RM 88.35
Points credited
2026-02-08 · OPLUMO Outlet 5
Outlet purchase
2026-01-27 · Member activity · RM 97.65