Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02580
VM0002580Membermember2580@example.test · +601110002580 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
779
Current loyalty balance
Lifetime Spend
RM 975
Across 11 visits
Total Visits
11
Since 2026-04-12
Average Order Value
RM 97
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
0d
2026-10-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
779 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 14
Outlet purchase
2026-09-27 · Member activity · RM 72.75
App session
2026-09-15 · OPLUMO Outlet 14
Points credited
2026-09-03 · Member activity · RM 82.45
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 14
Outlet purchase
2026-08-10 · Member activity · RM 92.15
Points credited
2026-07-29 · OPLUMO Outlet 14
Outlet purchase
2026-07-17 · Member activity · RM 101.85