Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 02577
VM0002577Silvermember2577@example.test · +601110002577 · Preferred outlet: OPLUMO Outlet 11
FamilyDelivery
Consent Status
Opted In
Points Balance
2,116
Current loyalty balance
Lifetime Spend
RM 2,646
Across 17 visits
Total Visits
17
Since 2025-08-19
Average Order Value
RM 137
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
128d
2026-06-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,116 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 11
Outlet purchase
2026-05-22 · Member activity · RM 102.75
App session
2026-05-10 · OPLUMO Outlet 11
Points credited
2026-04-28 · Member activity · RM 116.45
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 11
Outlet purchase
2026-04-04 · Member activity · RM 130.15
Points credited
2026-03-23 · OPLUMO Outlet 11
Outlet purchase
2026-03-11 · Member activity · RM 143.85