Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 25764
VM0025764Goldmember25764@example.test · +601110025764 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
3,606
Current loyalty balance
Lifetime Spend
RM 4,508
Across 37 visits
Total Visits
37
Since 2024-07-10
Average Order Value
RM 118
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
173d
2026-04-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,606 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 10
Outlet purchase
2026-04-07 · Member activity · RM 88.50
App session
2026-03-26 · OPLUMO Outlet 10
Points credited
2026-03-14 · Member activity · RM 100.30
Win-back campaign delivered
2026-03-02 · OPLUMO Outlet 10
Outlet purchase
2026-02-18 · Member activity · RM 112.10
Points credited
2026-02-06 · OPLUMO Outlet 10
Outlet purchase
2026-01-25 · Member activity · RM 123.90