Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 02572
VM0002572Silvermember2572@example.test · +601110002572 · Preferred outlet: OPLUMO Outlet 6
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,726
Current loyalty balance
Lifetime Spend
RM 2,158
Across 26 visits
Total Visits
26
Since 2025-07-03
Average Order Value
RM 107
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
13d
2026-09-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,726 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 6
Outlet purchase
2026-09-14 · Member activity · RM 80.25
App session
2026-09-02 · OPLUMO Outlet 6
Points credited
2026-08-21 · Member activity · RM 90.95
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 6
Outlet purchase
2026-07-28 · Member activity · RM 101.65
Points credited
2026-07-16 · OPLUMO Outlet 6
Outlet purchase
2026-07-04 · Member activity · RM 112.35