Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 25708
VM0025708Silvermember25708@example.test · +601110025708 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,370
Current loyalty balance
Lifetime Spend
RM 1,714
Across 39 visits
Total Visits
39
Since 2024-11-09
Average Order Value
RM 40
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
15d
2026-09-24
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,370 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 5
Outlet purchase
2026-09-12 · Member activity · RM 30.00
App session
2026-08-31 · OPLUMO Outlet 5
Points credited
2026-08-19 · Member activity · RM 34.00
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 5
Outlet purchase
2026-07-26 · Member activity · RM 38.00
Points credited
2026-07-14 · OPLUMO Outlet 5
Outlet purchase
2026-07-02 · Member activity · RM 42.00