Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 02570
VM0002570Platinummember2570@example.test · +601110002570 · Preferred outlet: OPLUMO Outlet 4
LunchNew Joiner
Consent Status
Opted In
Points Balance
4,923
Current loyalty balance
Lifetime Spend
RM 6,154
Across 42 visits
Total Visits
42
Since 2024-09-23
Average Order Value
RM 132
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
8d
2026-10-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
4,923 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 4
Outlet purchase
2026-09-19 · Member activity · RM 99.00
App session
2026-09-07 · OPLUMO Outlet 4
Points credited
2026-08-26 · Member activity · RM 112.20
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 4
Outlet purchase
2026-08-02 · Member activity · RM 125.40
Points credited
2026-07-21 · OPLUMO Outlet 4
Outlet purchase
2026-07-09 · Member activity · RM 138.60