Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 00257
VM0000257Membermember257@example.test · +601110000257 · Preferred outlet: OPLUMO Outlet 3
FamilyDelivery
Consent Status
Opted Out
Points Balance
450
Current loyalty balance
Lifetime Spend
RM 564
Across 5 visits
Total Visits
5
Since 2026-04-29
Average Order Value
RM 99
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
91d
2026-07-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
450 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 3
Outlet purchase
2026-06-28 · Member activity · RM 74.25
App session
2026-06-16 · OPLUMO Outlet 3
Points credited
2026-06-04 · Member activity · RM 84.15
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 3
Outlet purchase
2026-05-11 · Member activity · RM 94.05
Points credited
2026-04-29 · OPLUMO Outlet 3
Outlet purchase
2026-04-17 · Member activity · RM 103.95