Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 25692
VM0025692Silvermember25692@example.test · +601110025692 · Preferred outlet: OPLUMO Outlet 6
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
974
Current loyalty balance
Lifetime Spend
RM 1,218
Across 23 visits
Total Visits
23
Since 2025-04-07
Average Order Value
RM 48
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
154d
2026-05-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
974 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-08 · OPLUMO Outlet 6
Outlet purchase
2026-04-26 · Member activity · RM 36.00
App session
2026-04-14 · OPLUMO Outlet 6
Points credited
2026-04-02 · Member activity · RM 40.80
Win-back campaign delivered
2026-03-21 · OPLUMO Outlet 6
Outlet purchase
2026-03-09 · Member activity · RM 45.60
Points credited
2026-02-25 · OPLUMO Outlet 6
Outlet purchase
2026-02-13 · Member activity · RM 50.40