Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 25688
VM0025688Membermember25688@example.test · +601110025688 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted In
Points Balance
869
Current loyalty balance
Lifetime Spend
RM 1,087
Across 29 visits
Total Visits
29
Since 2025-02-16
Average Order Value
RM 30
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
96d
2026-07-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
869 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-05 · OPLUMO Outlet 2
Outlet purchase
2026-06-23 · Member activity · RM 22.50
App session
2026-06-11 · OPLUMO Outlet 2
Points credited
2026-05-30 · Member activity · RM 25.50
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 2
Outlet purchase
2026-05-06 · Member activity · RM 28.50
Points credited
2026-04-24 · OPLUMO Outlet 2
Outlet purchase
2026-04-12 · Member activity · RM 31.50