Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 25671
VM0025671Membermember25671@example.test · +601110025671 · Preferred outlet: OPLUMO Outlet 2
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
198
Current loyalty balance
Lifetime Spend
RM 248
Across 9 visits
Total Visits
9
Since 2026-05-05
Average Order Value
RM 25
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
13d
2026-09-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
198 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 2
Outlet purchase
2026-09-14 · Member activity · RM 18.75
App session
2026-09-02 · OPLUMO Outlet 2
Points credited
2026-08-21 · Member activity · RM 21.25
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 2
Outlet purchase
2026-07-28 · Member activity · RM 23.75
Points credited
2026-07-16 · OPLUMO Outlet 2
Outlet purchase
2026-07-04 · Member activity · RM 26.25